Last updated: April 1, 2026
This Refund Policy explains when refunds may be issued for paid Vantirs subscriptions. Vantirs is subscription software billed monthly through Paddle, our merchant of record.
New accounts may receive a free trial before any paid subscription begins. You may cancel during the trial period and you will not be charged.
Paid plans are billed in advance on a monthly basis. You may cancel at any time, and your cancellation will take effect at the end of the current billing period unless otherwise required by law.
Subscription fees are generally non-refundable once a billing period has started. However, we may review refund requests on a case-by-case basis in situations such as duplicate charges, accidental purchases, or confirmed billing errors.
To request a refund, contact us at billing@vantirs.app within 14 days of the charge and include the account email, firm name, charge date, and reason for the request.
If you believe you were charged in error, please contact us before initiating a chargeback so we can try to resolve the issue quickly.
For billing and refund questions, contact billing@vantirs.app. For general legal terms, see our Terms of Service and Privacy Policy.