These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Vantirs ("Company," "we," "us," or "our") governing your access to and use of our CE 3.0 compliance engine service, website, API, and related services (collectively, the "Service"). By accessing, using, or registering for the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, you must not access or use the Service. If you are accessing or using the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case "you" or "your" shall refer to such entity.
We reserve the right to modify these Terms at any time. Material changes will be notified by posting the updated Terms on this page with a new "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.
Vantirs is a software-as-a-service platform that provides CE 3.0 compliance and chargeback defense tools. Our Service includes:
⚠️ IMPORTANT DISCLAIMER:
Vantirs is a tool that assists with dispute defense. We do not guarantee that any dispute will be won, that CE 3.0 eligibility will be granted, or that your VAMP ratio will remain below any threshold. Dispute outcomes are determined solely by Stripe, Visa, Mastercard, and other card networks, not by Vantirs. We provide tools and information only; we do not provide legal, financial, or professional advice.
To use our Service, you must:
Critical Security Requirement:
You must use a Stripe restricted API key only. We do not accept full secret keys. You are solely responsible for ensuring your API key has the correct permissions and for maintaining its security. You are responsible for any actions taken using your API key, whether authorized by you or not.
We reserve the right to refuse service, suspend or terminate accounts, and remove or edit content at our sole discretion, with or without notice, for any reason, including violation of these Terms.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
Violation of this section may result in immediate termination of your account and may subject you to civil and criminal liability.
Our Service operates on a subscription-based model with optional success fees:
Payment processing is handled by Stripe. By using our Service, you agree to Stripe's Terms of Service and Privacy Policy. We are not responsible for Stripe's services or any issues arising from payment processing.
We strive to maintain high availability of our Service, but we do not guarantee uninterrupted, error-free, or secure access. The Service may be unavailable, delayed, or interrupted due to:
We reserve the right to modify, suspend, discontinue, or terminate the Service or any part thereof at any time, with or without notice, for any reason. We are not liable for any damages resulting from Service unavailability, modifications, or termination.
The Service, including all content, features, functionality, software, code, designs, graphics, logos, trademarks, and other materials, is owned by Vantirs or our licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes in accordance with these Terms.
You may not copy, modify, distribute, sell, lease, sublicense, create derivative works, reverse engineer, decompile, or disassemble any part of the Service without our express written permission. Any unauthorized use may result in immediate termination of your license and may subject you to civil and criminal liability.
You retain ownership of your data and content. By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and transmit your data as necessary to provide the Service and as described in our Privacy Policy.
⚠️ NO WARRANTIES OR GUARANTEES:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
No Guarantee of Dispute Outcomes:
We provide tools and services to assist with dispute defense, but we do not guarantee, warrant, or represent that:
Dispute outcomes are determined solely by Stripe, Visa, Mastercard, and other card networks based on their policies, procedures, and discretion. We have no control over or influence on these decisions.
No Legal, Financial, or Professional Advice:
The Service provides tools and information only. We do not provide legal, financial, accounting, tax, or professional advice. You should consult with qualified professionals for advice regarding your specific situation. Any reliance on information provided by the Service is at your own risk.
Third-Party Services:
The Service integrates with third-party services (e.g., Stripe, Supabase). We are not responsible for the availability, accuracy, or functionality of third-party services. Your use of third-party services is subject to their respective terms and conditions.
⚠️ IMPORTANT LIMITATION:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VANTIRS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR REPUTATION, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total cumulative liability for any claims arising out of or relating to the Service, regardless of the form of action, shall not exceed the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) $100 USD.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.
We are not liable for any losses or damages resulting from: (1) your use or inability to use the Service, (2) unauthorized access to or alteration of your data, (3) disputes that are not won, (4) CE 3.0 eligibility not being granted, (5) VAMP ratio exceeding thresholds, (6) third-party service failures, (7) force majeure events, or (8) any other matter beyond our reasonable control.
You agree to indemnify, defend, and hold harmless Vantirs, its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or relating to:
We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims. You may not settle any claim without our prior written consent.
Either party may terminate this Agreement at any time:
Upon termination:
Binding Arbitration:
Any dispute, controversy, or claim arising out of or relating to these Terms, the Service, or the relationship between you and Vantirs shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association (AAA), except that you may assert claims in small claims court if your claims qualify. Arbitration shall be conducted in Delaware, United States, and shall be conducted in English.
Class Action Waiver:
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Exceptions:
This arbitration agreement does not prevent you from: (1) bringing issues to the attention of federal, state, or local agencies, (2) seeking injunctive relief in a court of competent jurisdiction to prevent irreparable harm, or (3) filing a claim in small claims court if your claims qualify.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or the Service (except for arbitration as provided above) shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, pandemics, government actions, strikes, labor disputes, internet or telecommunications failures, cyberattacks, or failures of third-party services. In such events, we will use reasonable efforts to resume performance as soon as practicable.
The Service may be subject to export control laws and regulations. You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist supporting" country, and you are not listed on any U.S. government list of prohibited or restricted parties.
We reserve the right to modify these Terms at any time. Material changes will be notified by: (1) posting the updated Terms on this page with a new "Last updated" date, (2) sending you an email notification (if you have provided an email address), or (3) displaying a prominent notice on our Service. Your continued use of the Service after such changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.
If you have any questions, concerns, or requests regarding these Terms, please contact us:
Email: anixagency7@gmail.com
Website: vantirs.com
These Terms, together with our Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Vantirs regarding the Service and supersede all prior or contemporaneous agreements, understandings, negotiations, representations, and proposals, whether written or oral, relating to the Service.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless in writing and signed by us. You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.