1. Acceptance of Terms

By accessing or using Vantirs ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. The Service is provided by Vantirs ("we", "us", or "our").

2. Description of Service

Vantirs is a monitoring and alerting tool that connects to QuickBooks Online and Xero, analyzes vendor payment history, and surfaces anomalies for your review. The Service does not guarantee fraud detection or prevention.

3. Scope and Limitations of Service

Vantirs is advisory only. The Service provides alerts and flags anomalies based on statistical analysis of data within connected accounting software. Vantirs does not make payment decisions, block transactions, or guarantee the accuracy of its analysis. All payment decisions remain the sole responsibility of the user.

Vantirs explicitly does not:

Verify bank account ownership or legitimacy with external banking registries or financial institutions;
Monitor payment workflows, emails, or communications outside of connected QuickBooks Online or Xero accounts;
Block, intercept, reverse, or delay any payment transaction;
Guarantee detection of all fraudulent, anomalous, or suspicious activity;
Provide legal, financial, or compliance advice.

You should always verify suspicious payments through direct phone contact with known vendor numbers before approving any payment. Vantirs alerts are a starting point for your review — not a final determination.

4. User Responsibility and Indemnification

You acknowledge that Vantirs is a supplementary monitoring tool and does not replace your own fraud prevention controls, professional judgment, or compliance obligations. You are solely responsible for all payment decisions made using or in connection with the Service.

You agree to indemnify, defend, and hold harmless Vantirs and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) any payment decision you make regardless of any alert or recommendation from the Service; (c) your violation of these Terms; or (d) your violation of any applicable law or regulation.

5. User Accounts and Multi-Tenancy

You are responsible for maintaining the confidentiality of your account credentials. Firm administrators are responsible for managing access to their firm's data, including inviting and removing team members. Each user may only access data belonging to their associated firm.

6. QuickBooks Online Integration

By connecting your QuickBooks Online account, you authorize Vantirs to access vendor, bill, and bill payment data from the connected company file. Vantirs accesses data in read-only mode. We do not modify, delete, or create records in your QuickBooks account. You may disconnect access at any time through the Vantirs dashboard or your Intuit account settings.

7. Data Handling and Security

We encrypt all QuickBooks OAuth tokens at rest using AES-256-GCM encryption. Bank account information is stored only as salted cryptographic hashes — we never store raw bank account numbers. All data is transmitted over TLS. We implement row-level security to ensure firm data isolation. See our Privacy Policy for full details on data handling.

8. Subscription and Billing

Paid subscriptions are billed monthly through Paddle. You may cancel at any time. Cancellation takes effect at the end of the current billing period. New accounts start on a free plan with up to 3 client accounts — no credit card required and no time limit. Pricing is per-firm, not per-seat.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANTIRS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

Your use of or inability to use the Service;
Any unauthorized access to or use of our servers and/or any personal information stored therein;
Any failure of the Service to detect fraudulent, anomalous, or suspicious activity;
Any payment made based on or despite Vantirs's analysis or recommendations;
Any errors, inaccuracies, or omissions in the Service's analysis or alerts.

Vantirs's total liability to you for all claims arising from the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or that it will detect all fraudulent or anomalous activity.

11. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violation of these terms. Upon termination, your right to use the Service ceases immediately. We will provide reasonable notice when possible.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the new terms.

13. Contact

For questions about these Terms, contact us at legal@vantirs.com.